Privacy Policy of Adhunik Pest Control
Welcome to Adhunik Pest Control Pvt. Ltd. ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, website, and related digital platforms (collectively, the "Services").
We value your trust and are committed to safeguarding your privacy. By accessing or using our Services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our Services, comply with legal obligations, and enhance user experience. The types of information we collect include:
1.1 Personal Information
- Contact Details: Name, phone number, email address, mailing address.
- Service Information: Details related to pest control requirements, service preferences, property information, and location data.
- Payment Information: Credit/debit card details or other payment information for billing purposes (handled securely through compliant third-party payment processors).
1.2 Non-Personal Information
- Technical Data: IP address, browser type, operating system, and browsing history.
- Usage Information: Pages viewed, time spent on our website, and other analytics data.
1.3 Information from Third Parties
We may collect additional information from third parties such as:
- Public databases or government agencies for identity verification.
- Business partners who share customer information with us for seamless service delivery.
2. How We Use Your Information
We use the information collected to:
2.1 Provide and Improve Services
- Schedule and deliver pest control services.
- Respond to inquiries, provide customer support, and handle feedback.
- Improve service quality and efficiency based on user feedback and analytics.
2.2 Marketing and Communication
- Send promotional offers, newsletters, and updates about our Services.
- Notify you about changes to our policies or terms of use.
2.3 Legal Compliance and Security
- Comply with applicable laws, regulations, or legal processes.
- Prevent fraud, unauthorized access, or illegal activities.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
3.1 Service Providers
Third-party vendors and contractors who assist us in providing our Services (e.g., payment processors, IT services).
3.2 Legal Obligations
Authorities or regulators when required to comply with applicable laws or enforce our legal rights.
3.3 Business Transactions
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver tailored content.
4.1 Types of Cookies
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Gather usage statistics to improve Services.
- Marketing Cookies: Deliver personalized ads and promotions.
4.2 Managing Cookies
You can control cookies through browser settings or opt-out mechanisms available on our website. Disabling cookies may affect website functionality.
5. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
5.1 Access and Correction
- Request access to your personal data.
- Correct or update inaccurate or incomplete information.
5.2 Data Portability
Receive your data in a portable format.
5.3 Erasure
Request deletion of your data, subject to applicable laws.
5.4 Restriction and Objection
- Restrict processing of your data in certain circumstances.
- Object to the processing of your data for direct marketing.
5.5 Withdraw Consent
Withdraw consent for processing your data where consent was the basis.
To exercise your rights, please contact us at adhunik.7501@gmail.com.
6. Security of Your Information
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data encryption during transmission and storage.
- Regular audits and monitoring of data security practices.
- Restricted access to personal information based on need-to-know.
However, no method of data transmission or storage is 100% secure. We encourage you to take precautions to safeguard your data.
7. Retention of Information
We retain your personal information only as long as necessary for:
- Providing our Services.
- Complying with legal or regulatory obligations.
- Resolving disputes and enforcing our agreements.
Once your data is no longer needed, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before engaging with their services.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.
10. International Data Transfers
If you access our Services outside [Insert Country], your information may be transferred to and processed in [Insert Country]. By using our Services, you consent to such transfers, which comply with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Adhunik Pest Control Pvt. Ltd.
Address: Lane no 8, gouranganagar, near Promodgarh Ward office, Newtown, Promodgarh, Kolkata, West Bengal 700162
Phone: +91 9134153884
Email: adhunik.7501@gmail.com
This Privacy Policy ensures transparency and accountability while complying with data protection laws. Always tailor legal documents based on jurisdiction and business-specific requirements. If you're uncertain, consult a legal professional for review.
