Terms & Conditions of Adhunik Pest Control
Welcome to Adhunik Pest Control Pvt. Ltd. ("we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our pest control services, website, and related digital platforms (collectively, the "Services").
By using our Services, you agree to these Terms. If you do not agree, you must refrain from accessing or using our Services.
1. Definitions
For clarity, the following terms are defined:
- "Client/Customer/You" refers to any individual or entity accessing or using our Services.
- "Service Agreement" refers to any written agreement or contract between the Client and Adhunik Pest Control Pvt. Ltd. specifying the terms of service delivery.
2. Scope of Services
We provide pest control services, which may include:
- Inspection and assessment of infestation.
- Application of pest control treatments.
- Preventive measures and recommendations.
The specific details of your services will be outlined in a Service Agreement provided before commencement.
3. Eligibility
To use our Services, you must:
- Be at least 18 years of age.
- Provide accurate and complete personal information during booking.
- Agree to comply with these Terms.
4. Booking and Payment
4.1 Service Booking
- Clients can book services via our website, phone, or in person.
- Booking is subject to availability and confirmation.
4.2 Fees and Charges
- Service fees are detailed at the time of booking and may vary based on property size, type of pest, and treatment complexity.
- Taxes and additional charges, if applicable, will be clearly communicated.
4.3 Payment Terms
- Payment must be made as per the agreed schedule.
- Accepted payment methods include cash, credit/debit cards, or online transfers.
- Late payments may incur penalties or result in service suspension.
5. Client Responsibilities
To ensure effective service delivery, you must:
- Provide accurate property details and pest-related information.
- Grant safe and unhindered access to the property at the scheduled time.
- Follow all pre-treatment and post-treatment instructions provided by our team.
- Keep children and pets away from treated areas for the recommended duration.
Failure to comply with these responsibilities may affect the efficacy of the treatment.
6. Service Limitations
Our pest control treatments are effective under normal circumstances; however, the following limitations apply:
- Complete eradication may require multiple treatments.
- External factors such as weather, hygiene, and reinfestation risks may impact results.
- We do not guarantee services if follow-up recommendations are not adhered to.
7. Cancellation and Refund Policy
7.1 Cancellation by Client
- Cancellations must be communicated at least [Insert Timeframe] before the scheduled service.
- Cancellations after the stipulated timeframe may incur a cancellation fee.
7.2 Cancellation by Us
We reserve the right to cancel or reschedule services due to unforeseen circumstances such as:
- Unsafe conditions at the property.
- Non-compliance with payment terms.
- Natural disasters or other emergencies.
7.3 Refunds
- Refunds will be processed for cancellations made within the stipulated timeframe.
- No refunds will be issued for completed services unless explicitly stated in the Service Agreement.
8. Liability
8.1 Limited Liability
We are not liable for:
- Damages caused by factors beyond our control (e.g., natural reinfestation).
- Incidental or consequential damages arising from the use of our Services.
8.2 Maximum Liability
Our liability is limited to the amount paid for the specific service in question.
9. Warranties
9.1 Service Warranties
We warrant that our services will be performed professionally, using industry-standard methods and products.
9.2 Exclusions
We do not provide warranties for:
- Treatments impacted by non-compliance with our instructions.
- Post-treatment damage caused by pests re-entering through external sources.
10. Intellectual Property
All content, materials, logos, and trademarks on our website or in our documentation are the exclusive property of Adhunik Pest Control Pvt. Ltd.
- You may not copy, distribute, or use our intellectual property without prior written consent.
11. Privacy
Your personal information will be collected, used, and stored in accordance with our Privacy Policy. By using our Services, you consent to our data practices.
12. Indemnification
You agree to indemnify and hold us harmless against any claims, damages, or liabilities arising from:
- Your use of our Services.
- Non-compliance with these Terms.
- Misrepresentation of property conditions or pest-related details.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by and construed in accordance with the laws of West Bengal.
13.2 Resolution Mechanism
- Initial disputes must be resolved amicably through negotiation within 1 Month.
- Unresolved disputes will be subject to arbitration under our Privacy Policy.
- The decision of the arbitrator will be binding and final.
14. Termination
We reserve the right to terminate or suspend services in the event of:
- Breach of these Terms.
- Non-payment of fees.
- Misconduct, harassment, or unsafe behavior towards our staff.
Termination does not absolve the Client of outstanding payment obligations.
15. Force Majeure
We are not liable for delays or non-performance resulting from events beyond our control, such as:
- Natural disasters, pandemics, or extreme weather conditions.
- Government regulations, strikes, or acts of terrorism.
16. Changes to Terms
We may revise these Terms periodically to reflect changes in our services or legal requirements. Updated Terms will be posted on our website with the effective date. Continued use of our Services constitutes acceptance of the revised Terms.
17. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Adhunik Pest Control Pvt. Ltd.
Address: Lane no 8, gouranganagar, near Promodgarh Ward office, Newtown, Promodgarh, Kolkata, West Bengal 700162
Phone: +91 9134153884
Email: adhunik.7501@gmail.com
This document provides comprehensive terms governing your Services. Always review legal documents with a legal professional to ensure compliance with local laws and business-specific requirements.
